FAQs

How will I know if my credit card cleared and my order has been processed?

Rebel Highway will contact you if there is a problem with your credit card, if we do not it is safe to assume your credit card went through.

How soon will my order ship?

If you are ordering within the US, most orders do ship within 3 days. If the item ordered is out of stock, we generally hold the order until it is complete, if it is going to be longer then one week, we will refund the missing portion for reorder in the future.

This does not include work-shirts, these items are not kept in house, they are made per order and will include a few days extra delay.

If ordering overseas all orders ship within a week of being placed, unless there is an item out of stock, then the order will be held until it can ship in full. If the customer wishes for that item to be refunded we will do so and ship what is in stock.

Any orders from the Czech Republic will be delayed a week in shipping due to the US Postal Services not selling postage to this country via their website – all postage must be completed in person at the post office. This process delays shipment of orders to this country.

If I don’t have a credit card, is there any other way to order?

Yes, we do accept orders without credit cards. We would ask that you send a money order for the total price including shipping. We would need the item numbers, quantities, and ship to address for processing. All money orders should be made out to Rebel Highway, Inc.

Can I return an item I bought?

We want our customers to be 100% satisfied, so yes we do accept returns for refunds. Before returning the customer must contact via email, at support@rebelhighway.com We would require the order number, item number, and reason for the item return. We will e-mail you a RAN [return authorization number] for shipping purposes. You will be responsible for the return shipping cost, and all returns must be done within 15 days of the purchase order date. If you are returning apparel it must be new, unworn, and in unwashed condition.

Please note, we do not except returns of any customized work shirts. We ask that you double check the size and the wording you choose, once completed this item will not be refunded.

Will your decals last outdoors?

Our full body car graphics and decals are made with fade resistant ink, and are screen-printed for 5 year outdoor application.

Where can I apply your embroidered patches?

Our patches are made with heat sealed backing that can be ironed onto any cotton or denim clothing. For leather jackets and vests the patches also have a sower friendly border where the patch can be manually sown on to adhere to the garment.

Will your Tank Protectors fit all motorcycles?

No, our tank protectors are designed for universal fit on Sportbike motorcycles only.

Where are your products made?

With the exception of the patches, all of our items are made and bagged in the United States.